Legal
Privacy policy
We collect only what you enter in our enquiry forms: your property requirements, your name, country of residence, email address, phone number and preferred contact method, plus your privacy acknowledgement and any optional launch-email consent. We use it to reply to your enquiry. It is stored privately in our website dashboard and emailed to our team. You do not need an account.
What we collect
| Information | Why we ask | Required |
|---|---|---|
| Property type, total budget, emirate, objective, timeframe | To understand what you are looking for | Yes |
| Handover or developer preference | To narrow matching opportunities | Optional |
| Name and country of residence | To address you and consider your circumstances | Yes |
| Email, phone number and preferred contact method | To reply the way you prefer and reach you if one method fails | Yes |
| Privacy acknowledgement | To record that you have seen this policy | Yes |
| Launch-email consent | To send launch emails only if you ask | Optional, unticked |
How we use and store it
Your enquiry is stored privately in our website dashboard and a copy is emailed to our team so we can reply. The form saves your details each time you press Continue, so what you have entered is kept and shared with our team even if you do not finish the form. We do not create an account for you and do not publish what you send. We use measures to reduce spam submissions.
We use your details to respond to your enquiry, prepare a shortlist or arrange a consultation. We send launch emails only if you gave that separate consent, and you can withdraw it at any time by asking us.
Still to be confirmed with legal review
Retention period
How long enquiries are kept is to be confirmed with legal review.
Legal basis
The legal basis for each use of your information is to be confirmed with legal review.
Your rights
How to access, correct or delete your information will be set out once confirmed; until then, contact us and we will help.